Underground Service Locations in Proserpine

Proserpine Underground Service Locations


Locating underground services before excavation is essential to avoid costly mistakes, damage to infrastructure and serious safety risks. At Copp & Co Civil & Plant Hire, we provide accurate underground service locations across Proserpine using certified operators and advanced equipment. Whether you’re preparing for trenching, installing fencing or starting site works, knowing what’s beneath the surface keeps your project safe and compliant.


We use a combination of electromagnetic locators, ground-penetrating radar and safe exposure methods like vacuum excavation to identify and confirm the position of water, sewer, power, NBN and gas lines. Our team is trained to follow Dial Before You Dig procedures and provide clear markings and documentation on-site.


For reliable underground service locations in Proserpine, contact Copp & Co Civil & Plant Hire on (07) 4945 3169 to arrange a quote.

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Accuracy That Prevents Costly Delays


Excavating without confirming underground services is a risk no project should take. In Proserpine, where many older properties and rural blocks have undocumented utilities, accurate locating is essential for safety and efficiency.


  • Cable & pipe detection: We locate metallic and non-metallic services using specialised technology designed for varied ground conditions.
  • Service confirmation: Where required, vacuum excavation can be used to visually confirm service depth and alignment without damaging assets.
  • Pre-construction checks: Ideal for earthworks, fencing, footing installation or landscaping where services may be present below the surface.
  • Detailed site documentation: Marking services on-site and supplying location records helps prevent damage and project disruption.


Our goal is to help projects proceed without incident, delays or unnecessary repair costs.

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Frequently Asked Questions


  • What types of services can be located underground?

    Common underground services include water pipes, sewer lines, gas, electrical cables, stormwater drains and telecommunications like NBN. Depending on the area, there may also be irrigation pipes or fibre optic cables. Service location contractors use a mix of detection tools to identify both metallic and non-metallic lines. Knowing where these are reduces the risk of accidental strikes and ensures excavation is done safely and in compliance with legal requirements.

  • Is it still necessary to locate services if I’ve submitted a Dial Before You Dig request?

    Yes. Dial Before You Dig provides asset plans from utility providers but does not physically locate the services. Plans can be outdated, inaccurate or incomplete. A certified locator verifies actual positions on site using specialised equipment. This is especially important in areas where ground levels have changed or where assets may not match the records provided. Using both DBYD data and physical locating gives a more accurate and safe result.

  • How long does it take to locate services on a standard site?

    The time required depends on the size and complexity of the site. Small residential blocks may only take a few hours, while larger or high-density commercial sites may take a full day or more. Access conditions, surface type and the number of known utilities also affect timing. A preliminary discussion with the contractor can help estimate the duration and allow proper scheduling alongside excavation or construction work.

  • What happens if a service is damaged during excavation?

    Damaging a buried utility can result in serious consequences including service outages, repair costs, and safety hazards. If a strike occurs, the area should be made safe immediately and the relevant utility provider contacted. Emergency repairs may be needed, and the contractor responsible could be held liable. Locating services beforehand significantly reduces the chance of incidents and is considered best practice before any digging begins.

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